TANF Charity Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you book a tour with us or visit our website.
1. Information We Collect
When you book a tour, contact us, or use our website, we may collect the following information:
- Personal Information: Name, email address, phone number, passport details (if required), and payment information.
- Travel Preferences: Special requests, dietary restrictions, accommodation preferences.
- Device & Usage Information: IP address, browser type, and website activity for analytics purposes.
2. How We Use Your Information
We use your personal information for the following purposes:
✅ To process tour bookings and payments.
✅ To provide customer support and respond to inquiries.
✅ To send important tour updates and confirmations.
✅ To improve our services through feedback and analytics.
✅ To comply with legal and regulatory requirements.
3. How We Protect Your Information
We take appropriate security measures to safeguard your personal data from unauthorized access, disclosure, or misuse. Payment transactions are encrypted and processed securely.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your details with:
- Trusted Service Providers: Hotels, transportation services, and guides only when necessary for your booked tour.
- Legal Authorities: If required by law or to protect our rights and safety.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies, but this may affect website functionality.
6. Your Rights & Choices
You have the right to:
✔️ Access, update, or delete your personal information.
✔️ Opt-out of marketing communications at any time.
✔️ Request a copy of the data we hold about you.
To exercise these rights, contact us at [Your Contact Email].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website or emails may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📩 Email: admin@tanfghana.org
📍 Address: Aburi
📞 Phone: +233 244 246 094
